SocialVizion

Privacy Policy

Effective Date: 1st January 2025 · Last Updated: 1st January 2025

Business: Bhandari Global Ltd · Platform: SocialVizion (socialvizion.com)
Address: 128 City Road, London, United Kingdom, EC1V 2NX
Contact: sukriitbhandari@gmail.com · Customer Officer: Sukriit Bhandari

1. Introduction

Bhandari Global Ltd ("we", "our", "us") operates the website socialvizion.com ("Platform"). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our Platform and purchase our services. By using socialvizion.com, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Platform immediately.

2. Information We Collect

2.1 Information You Provide Directly

  • Full name
  • Email address
  • WhatsApp/mobile number
  • Social media username (public handle only — no passwords ever collected)
  • Responses to onboarding quiz questions
  • Payment transaction reference numbers (we do not store full card details)

2.2 Information Collected Automatically

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referring URLs
  • Cookie data and session identifiers

2.3 Information from Payment Processors

Payment is processed by a PCI-DSS compliant third-party payment processor. We receive only a transaction confirmation and a partial masked payment identifier. We do not store, process, or have access to your full card number, CVV, or banking credentials.

3. How We Use Your Information

  • To deliver the purchased Profile Growth Report to your email
  • To personalize your report based on quiz responses
  • To communicate order confirmation, delivery, and support
  • To respond to customer service inquiries
  • To send transactional emails (not marketing, unless opted in)
  • To improve Platform performance and user experience
  • To comply with applicable United Kingdom laws and regulations
  • To detect and prevent fraud or unauthorized access

4. Legal Basis for Processing

We process your data under the following bases: contractual necessity (to fulfill the service you purchased), legitimate interests (fraud prevention and Platform security), legal obligation (compliance with applicable United Kingdom laws including the Information Technology Act, 2000 and its amendments), and consent (where explicitly provided).

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share data only with: our payment processor (governed by their own privacy policy), email service providers — solely to deliver your report; and legal authorities — if required by law, court order, or government directive.

6. Data Retention

We retain your personal data for a period of 2 years from the date of purchase, after which it is securely deleted. You may request earlier deletion by emailing sukriitbhandari@gmail.com.

7. Cookies

We use essential cookies for session management and analytics cookies to understand Platform usage. You may disable cookies via your browser settings; however, this may affect Platform functionality.

8. Your Rights

You have the right to access, correct, or delete your personal data, withdraw consent at any time, and lodge a complaint with the relevant United Kingdom authority. To exercise these rights, email sukriitbhandari@gmail.com with subject line "Data Rights Request".

9. Security

We implement SSL/TLS encryption, access controls, and secure server infrastructure to protect your data. However, no system is entirely breach-proof and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has submitted data, it will be deleted immediately.

11. Changes to This Policy

We may update this policy periodically. The "Last Updated" date at the top will reflect any changes. Continued use of the Platform constitutes acceptance of the revised policy.

12. Contact

Email: sukriitbhandari@gmail.com
Customer Officer: Sukriit Bhandari
Address: 128 City Road, London, United Kingdom, EC1V 2NX